Terms & Conditions

These Terms govern your relationship with the operator of the online gambling services offered under the brand Blitz Casino through the website blitscasino.com (the "Website"). By accessing, registering an account on, or using any services on the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website. These Terms are effective from 6 November 2025 and replace any previous terms applicable to Blitz Casino on blitscasino.com.

Definitions

Operator means the offshore entity that owns and operates Blitz Casino on blitscasino.com and that holds, or operates under, an online gambling licence issued by Antillephone N.V. in Curaçao under master licence 8048/JAZ or a related sub-licence. For clarity, the Operator is not licensed by the UK Gambling Commission ("UKGC").
Website means the online platform accessible at blitscasino.com (including any subdomains or mobile versions) through which Blitz Casino offers its Services.
Services means all gambling and related services made available on the Website, including but not limited to slot games, table games, live casino games, promotions, account facilities and payment processing interfaces.
User or Player means any natural person who accesses the Website and/or opens and uses an Account, whether or not they place Bets.
Account means the personal, single-user account opened by a Player on the Website for the purpose of using the Services.
Bet or Wager means any stake placed by a Player using real money funds or Bonus funds on any Game or event offered on the Website.
Game(s) means any casino game, slot, table game, live dealer game or other gambling product available on the Website, provided either directly by the Operator or by third-party game suppliers.
Bonus means any promotional benefit, including bonus money, free spins, cashback, loyalty rewards or similar incentives, credited to an Account subject to additional terms such as wagering requirements.
Real Money Balance means funds in an Account that are not subject to wagering requirements and that may, subject to these Terms, be withdrawn.
Bonus Balance means funds or free spins credited as a Bonus that are subject to specific conditions, including wagering and game restrictions, before they may be converted to Real Money Balance.
Payment Method means any debit card, e-wallet, bank transfer, voucher, cryptocurrency or other method accepted by the Operator from time to time for deposits and/or withdrawals.
Prohibited Jurisdiction means any country or territory from which the Operator decides, in its sole discretion or under applicable law, not to accept Players. For the avoidance of doubt, the Operator does not hold a UKGC licence, and UK residents will not benefit from UK regulatory protections, UKGC oversight or access to IBAS in relation to the Services.
Belgian Entity means the separate entity operating under the Blitz.be brand that holds B+ class licence B+3971 from the Belgian Gaming Commission, which is valid only for Belgian residents and does not govern Blitz Casino on blitscasino.com.
Force Majeure Event means any event beyond the Operator's reasonable control, including (without limitation) acts of God, war, terrorism, civil disorder, industrial disputes, interruptions to telecommunications or internet services, and failures of third-party software or systems.

Account Registration

Eligibility and Age Verification

Minimum age: You may open an Account only if you are at least 18 years old and at least the minimum legal age for gambling in your country of residence (which is 18 in the United Kingdom).
Legal capacity: By registering, you confirm that you have full legal capacity to enter into binding agreements and that you are not acting on behalf of another person.
Jurisdiction responsibility: You are solely responsible for ensuring that accessing and using the Services is lawful under the laws applicable to you. The Operator does not hold a UKGC licence; if you are resident in the UK, you should be aware that the Curaçao licence has no legal standing with the UKGC and you will not have access to UK statutory protections or UK-approved alternative dispute resolution bodies such as IBAS.
One account per person: You may register only one Account with Blitz Casino on blitscasino.com. Multiple Accounts, including those opened with different personal details, may be closed and associated funds may be frozen pending investigation.

Registration Process and KYC

Information required: To open an Account you must provide accurate and complete information, including your full name, date of birth, country of residence, email address, and any other information requested on the registration form.
Email and contact verification: The Operator may require you to verify your email address and any other contact details by following instructions sent to you after registration. Unverified Accounts may be suspended and/or closed.
Know Your Customer (KYC): At any time, including before deposits, before withdrawals or during gameplay, the Operator may request KYC documents such as photo identification, proof of address, proof of ownership of Payment Methods, and information on the source of funds.
Document checks: You must provide clear, legible and up-to-date documents within the timeframe specified by the Operator (which may be short where required for fraud or anti-money laundering checks). Failure to do so may result in the suspension or closure of your Account and withholding of funds as required by law or regulation.

User Obligations

Accuracy of data: You must ensure that all data you provide is true, accurate and kept up to date. You must promptly update your Account details if your circumstances change.
Password and security: You are responsible for keeping your login credentials confidential and for all activity on your Account, whether authorised by you or not. You must notify the Operator immediately if you suspect any unauthorised access.
Use for lawful purposes only: You must not use your Account or the Services for any unlawful or fraudulent purpose, including money laundering, terrorist financing, or circumventing sanctions or gambling restrictions in any jurisdiction, including the UK.
Professional use: You may not use the Site as part of a professional betting or arbitrage operation, or in collaboration with others for the purpose of exploiting bonuses or game features in a manner contrary to these Terms.

Betting & Gameplay Rules

Placing Bets

Stake setting: Before confirming a Bet, you must ensure that the stake and parameters displayed on screen are correct. Once a Bet has been accepted by the Operator's systems, it cannot normally be cancelled or amended by you.
Minimum and maximum stakes: Each Game has its own minimum and maximum Bet limits. The Operator may set additional global limits per Player, per Game, or per period (for example, daily or weekly limits) and may adjust these at its discretion.
Bet acceptance: A Bet is deemed accepted only when it is processed and recorded by the Operator's servers. In the event of any discrepancy between your device display and the Operator's records, the Operator's records shall prevail, subject to applicable consumer protection laws.

Game Rules and Results

Game-specific rules: Each Game may have its own rules, paytables and special conditions provided by the relevant game supplier. By playing a Game, you agree to be bound by its specific rules in addition to these Terms.
Random Number Generator (RNG): Most digital Games use an RNG to determine outcomes. The RNG is provided under the Curaçao licence 8048/JAZ framework or equivalent. For UK residents, this offshore oversight is not recognised by the UKGC, and no UK technical standards testing is guaranteed.
Final results: The official outcome of a Game is that recorded by the Operator's systems. If your device disconnects or malfunctions after you place a Bet, the result recorded on the Operator's systems will determine any win or loss.

Conduct, Live Casino and Chat

Respectful behaviour: You must treat other Players, dealers and staff with respect. Abusive, racist, sexist, threatening, defamatory or otherwise offensive language or behaviour is strictly prohibited in chats, at live tables, or in any communication with the Operator.
No collusion or cheating: You must not collude with other Players, use bots or automated tools, manipulate software, exploit bugs, or engage in any other form of cheating or unfair advantage.
Moderation and recording: The Operator may monitor and record chat communications. Breaches of conduct rules may result in chat bans, voided Bets, confiscation of funds and/or Account closure.

Errors, Malfunctions and Suspicious Activity

Obvious errors: If the Operator makes an obvious error in publishing odds, game results, or crediting funds (including Bonus funds), it may correct the error and adjust your Account to the position it would have been in without the error.
Technical faults: In the event of a Game malfunction, interruption or system failure, all Bets and payouts affected may be voided. Stakes may be refunded where appropriate, but the Operator will not be liable for any resulting loss of opportunity or data, except as required by mandatory law.
Investigations: The Operator may suspend Games, void Bets or freeze funds while investigating any suspected breach of these Terms, fraud, money laundering or other suspicious activity.

Bonus Terms

Bonus Eligibility and Activation

Offer-specific rules: Each Bonus or promotion will have specific terms (for example, minimum deposit, maximum bonus, time limits) published on the Website. In the event of inconsistency, the specific promotional terms prevail over this section.
Activation: Some Bonuses require you to opt in, enter a bonus code, or select the promotion before depositing. Others may be credited automatically. You are responsible for reading and understanding the conditions of each Bonus before participating.
Account and jurisdiction restrictions: Bonuses are personal, non-transferable and may be limited by country, currency, or payment method. The Operator may choose not to offer certain Bonuses to residents of the UK or other jurisdictions, or may restrict Bonus use where local law or policy requires.

Wagering Requirements and Timeframes

Wagering obligations: Unless stated otherwise, Bonus funds and any winnings derived from them are subject to wagering requirements. You must place qualifying Bets with eligible Games for the specified amount before Bonus funds or related winnings become withdrawable Real Money Balance.
Contribution of Games: Different Games may contribute differently towards wagering (for example, slots 100%, table games a reduced percentage, certain Games 0%). The applicable contribution rates will be stated in the promotional terms.
Time limits: Bonuses will normally expire if the wagering requirements are not met within the timeframe specified in the promotional terms (for example, within a certain number of days from crediting). After expiry, any remaining Bonus Balance and related winnings may be forfeited.

Prohibited Games and Irregular Play

Game restrictions: Some Games or bet types may be excluded from Bonus wagering or may be prohibited while a Bonus is active. These restrictions will be listed in the relevant bonus conditions.
Irregular play: The Operator may treat certain betting patterns as irregular, including but not limited to: placing large Bets where a substantial proportion of the Bonus remains, then reducing stake size; low-risk or zero-risk betting; deliberate use of game loopholes; or collusive betting.
Consequences of breach: If the Operator reasonably believes you have breached Bonus rules or engaged in Bonus abuse, it may withhold or cancel Bonuses, void related winnings, and close or restrict your Account.

Combining Promotions

One Bonus at a time: Unless expressly allowed, only one active Bonus may apply to your Account at any given time. Bonuses cannot normally be combined or stacked on the same deposit or set of Bets.
Priority of Bonuses: If multiple promotions could otherwise apply, the Operator will determine which Bonus is credited and in what order, in line with the applicable promotional terms.
Cashback and loyalty: Loyalty rewards or cashback may have separate conditions (for example, turnover requirements or caps on redeemable amounts). Please refer to the specific programme rules before participating.

Payments & Withdrawals

Deposits

Payment Methods: The Operator may offer deposits via debit cards, e-wallets, bank transfers, vouchers and, where permitted, cryptocurrencies or other methods. Availability depends on your country and provider. For residents of the UK, local rules may restrict or prohibit certain methods (such as credit cards), even though the Operator is not regulated by the UKGC.
Ownership of funds: You may deposit only with Payment Methods registered in your own name. The Operator may request proof of ownership and may reject or return deposits made from third-party accounts.
Deposit limits and fees: The Operator may set minimum and maximum deposit amounts per transaction or per period. Third-party providers (for example, banks or e-wallets) may charge their own fees or apply exchange rates, which are outside the Operator's control.

Withdrawals

General rule: Subject to these Terms, you may request withdrawal of your available Real Money Balance using one or more Payment Methods offered to you in the cashier section.
Verification before payout: The Operator may require full KYC and source-of-funds checks before processing withdrawals, particularly where cumulative deposits, withdrawals or winnings exceed certain thresholds.
Processing times: The Operator aims to review withdrawal requests within a reasonable period (for example, within a few business days). Actual receipt of funds will depend on your Payment Method and financial institution, which may extend processing times.
Original deposit method: Where possible, withdrawals will be sent back via the same Payment Method used to deposit, in line with anti-money laundering and card scheme rules.

Limits, Fees and Adjustments

Limits: The Operator may impose daily, weekly or monthly withdrawal limits. Larger withdrawals may be paid in instalments.
Fees: The Operator reserves the right to charge a reasonable fee for processing withdrawals, especially where you request withdrawals without significant wagering of deposited funds. Any such fee will be disclosed in the cashier or during the withdrawal process.
Currency and exchange: Where your Account currency differs from your Payment Method currency, conversion will be carried out at rates determined by the payment provider or the Operator's payment processor. You are responsible for any currency risk or charges.

Chargebacks, Refunds and Reversals

Chargebacks: If you initiate a chargeback or dispute a transaction with your bank or payment provider, the Operator may suspend your Account, void Bets and withhold any funds pending resolution.
Erroneous payments: If funds are credited to your Account by mistake, you must notify the Operator immediately. The Operator may reverse such credits and, if you have already withdrawn them, require repayment.
Refunds of Bets and Bonuses: The Operator is not obliged to refund valid Bets or Bonus funds that you have chosen to use. Refunds will ordinarily be granted only where legally required or in cases of technical error or malfunction.

Limitation of Liability

Operator's Responsibilities

Service provision: The Operator will use reasonable efforts to provide the Services with due skill and care, to maintain the integrity of Games, and to keep the Website available, subject to maintenance and Force Majeure Events.
Game fairness: Digital Games use an RNG and are provided under the offshore Curaçao licence 8048/JAZ or equivalent. However, for UK residents, this oversight is not recognised by the UKGC and does not provide UK statutory protections. Where applicable consumer protection laws require additional guarantees, those laws will prevail over these Terms.
Accuracy of information: The Operator aims to ensure that Game rules, paytables and account balances displayed on the Website are accurate. In case of discrepancy, the Operator's internal records will normally prevail, subject to your mandatory statutory rights.

Exclusions and Limitations

No liability for certain losses: To the maximum extent permitted by law, the Operator shall not be liable for: (i) loss of profits, business, contracts, goodwill or data; (ii) any indirect or consequential loss; or (iii) losses arising from your failure to comply with these Terms.
Technical failures and third parties: The Operator is not responsible for failures attributable to your equipment, internet connection, or third-party providers (including banks, payment processors, telecommunications providers, and game suppliers), except where required by mandatory consumer law.
Cap on liability: Subject to the paragraph below, the Operator's total aggregate liability to you in connection with any single event or series of related events shall not exceed the greater of: (i) the amount of the Bet or transaction related to your claim; or (ii) the total amount of funds you deposited to your Account in the 30 days preceding the event giving rise to the claim.
Non-excludable liability: Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded or limited under applicable law, including any non-excludable rights you may have under UK consumer law if that law applies to you.

Intellectual Property Rights

Ownership

Website content: All content on the Website, including text, graphics, logos, icons, sound, images, software and other materials, is owned by the Operator or its licensors and is protected by copyright, trademark and other intellectual property laws.
Third-party Games: Games provided by third-party suppliers remain the intellectual property of those suppliers and are licensed to the Operator for use on the Website.

Permitted Use and Restrictions

Limited licence: You are granted a limited, revocable, non-exclusive, non-transferable licence to access and use the Website and Services solely for your personal, non-commercial entertainment, in accordance with these Terms.
Prohibited uses: You must not copy, reproduce, distribute, modify, adapt, translate, reverse engineer, decompile or disassemble any part of the Website or its software, except where permitted by applicable law. You must not remove or alter any copyright, trademark or other proprietary notices.
No rights granted: Except for the limited licence expressly granted to you, no intellectual property rights of the Operator or its licensors are transferred or assigned to you.

Privacy & Data Protection

Privacy Policy: The collection, use, storage and sharing of your personal data are governed by the Operator's Privacy Policy as published on the Website. By using the Services, you acknowledge that you have read and understood that Privacy Policy.
Data processing: Your data may be processed in, and transferred to, countries outside your country of residence, including Curaçao or other locations where the Operator or its service providers are established. The Operator will handle your personal data in accordance with its Privacy Policy and any applicable data protection laws that apply to it as an offshore operator.
Regulatory differences: Because the Operator is not licensed by the UKGC, it may not be subject to the full range of UK data and gambling regulatory requirements that apply to UK-licensed operators. This does not affect any mandatory data protection rights you may have under the laws of your country of residence.

Changes to Terms

Amendments

Right to modify: The Operator may update or amend these Terms from time to time, for example to reflect changes in law, regulation, technical requirements, or the Services offered.
Notification: Where changes are material, the Operator will take reasonable steps to notify you, which may include posting a notice on the Website, displaying a banner or pop-up on login, and/or sending an email to the address registered to your Account.
Effective date: The "effective date" at the start of these Terms will be updated to reflect the date of the latest revision (which, as of this version, is 6 November 2025).

Your Options

Acceptance of changes: By continuing to use the Services after the revised Terms take effect, you agree to be bound by the updated Terms.
If you disagree: If you do not agree with any change, you must stop using the Services and may request closure of your Account. Any remaining Real Money Balance will be handled in accordance with these Terms as they stood immediately before the change, subject to any mandatory legal requirements.

Termination & Suspension

Operator's Rights

Suspension or closure: The Operator may suspend or close your Account at its discretion, including (without limitation) where it reasonably suspects: breach of these Terms; provision of false information; fraud or cheating; money laundering; misuse of Bonuses; or use of the Services from a Prohibited Jurisdiction.
Regulatory and risk reasons: The Operator may also suspend or close Accounts where required by law or regulatory authorities, or as part of its risk management policies, including restrictions applied to residents of the UK or other jurisdictions.

Your Rights

Account closure: You may close your Account at any time by contacting the Operator via the channels indicated on the Website, subject to completion of any outstanding investigations or checks.
Withdrawal of funds: On closure, any remaining Real Money Balance will normally be returned to you via an appropriate Payment Method, subject to these Terms, any applicable fees, and legal or regulatory obligations. Bonus funds may be cancelled.

Effects of Termination

Access and data: Upon closure or suspension, you will no longer be able to access the Services via your Account. The Operator may retain certain data as required by law (for example, anti-money laundering and accounting records).
Ongoing obligations: Termination does not affect any rights or obligations that have accrued before closure, including any outstanding debts or the Operator's right to recover funds credited in error.

Governing Law & Jurisdiction

Applicable Law

Primary governing law: These Terms, and any dispute arising out of or in connection with them or the Services, shall be governed by and construed in accordance with the laws of Curaçao, without prejudice to any mandatory consumer protection laws that may apply in your country of residence.
UK users: If you are resident in the UK, you acknowledge that Blitz Casino on blitscasino.com is operated under a Curaçao licence (Antillephone N.V. 8048/JAZ or similar) and is not licensed or regulated by the UKGC. As a result, the UKGC and UK-approved ADR providers such as IBAS will not normally accept complaints or disputes relating to your use of the Services.
Belgian licence clarification: The Belgian entity operating Blitz.be under B+ licence B+3971 from the Belgian Gaming Commission is separate from Blitz Casino on blitscasino.com. That Belgian licence applies only to eligible Belgian residents using the Belgian site and does not extend to the Services covered by these Terms.

Dispute Resolution

Internal complaints procedure: If you have a complaint, you should first contact the Operator using the support channels indicated on the Website, providing full details of your concern and relevant transaction references. The Operator will endeavour to respond within a reasonable timeframe.
Escalation: If your complaint is not resolved to your satisfaction via the internal procedure, you may have the option to escalate the dispute within the Curaçao regulatory framework or through the courts of Curaçao, depending on the Operator's licence arrangements. Details may be provided on request or via the licence validator link (if available) in the Website footer.
Consumer rights: Nothing in this section deprives you of any mandatory legal protections or rights you may have under the laws of your country of residence, which may prevail over this jurisdiction clause where they cannot lawfully be excluded.

Contact Information

Customer Support

Online support: The primary way to contact the Operator for Blitz Casino on blitscasino.com is via the support or contact section of the Website (for example, live chat or contact forms, where available).
Email: As of the last update of these Terms (6 November 2025), no specific customer support email address has been provided in the available source data. Where an email address is displayed on the Website, you should use that address as the main point of contact.
Telephone: No customer support phone number is specified in the available source data. If a telephone number is published on the Website in the future, it will serve as an additional contact channel but may not be available 24/7.

Legal and Regulatory Contacts

Mailing or registered address: A precise corporate or registered office address for the Operator of Blitz Casino on blitscasino.com is not specified in the source data. The Operator is described as an offshore entity, typically structured via companies in Curaçao or Cyprus and operating under the Curaçao licence framework (Antillephone N.V. 8048/JAZ or similar).
Ownership transparency: You should be aware that offshore gambling operators may not provide the same level of ownership transparency as UKGC-licensed operators. Where a licence validator shield icon or corporate details are displayed in the Website footer, you are encouraged to verify that any link leads to an authentic validator page and to review any corporate information made available there.
Regulator contact: Because Blitz Casino on blitscasino.com is not regulated by the UKGC, UK regulatory bodies (including the UKGC and IBAS) are unlikely to accept complaints about the Services. Any regulatory contact details relevant to the Operator's Curaçao licence, if provided, will typically be accessible via the licence validator link in the Website footer.

Important notice for UK residents: By using Blitz Casino on blitscasino.com while resident in the United Kingdom, you acknowledge that you are dealing with an offshore operator that is not licensed by the UKGC and that you will not benefit from the UK's statutory gambling protections or approved dispute resolution schemes. You should carefully consider this and, if necessary, seek independent advice before using the Services. If you experience gambling-related harm, you are strongly encouraged to seek help through recognised UK support organisations such as those listed at begambleaware.org.